Comprehensive List of Amazon Seller Transactions
Estimated reading time: 10 minutes.
Amazon Seller Transactions and Transaction Fees
As an Amazon seller, you’ll need to have your finger on the pulse when it comes to your Amazon seller transactions. But with such a broad scope of potential transactions, it can be difficult to keep track of everything.
We’ve already broken down the FBA Seller Fees. In this article, we’re giving you a comprehensive list of each transaction type to help you understand what’s going in and out of your account, regardless of whether you’re selling with FBA or fulfilling your own Amazon products.
Understanding these transactions is key to gaining an accurate overview of what’s happening on your Amazon seller account.
At a glance: an overview of the categories with subcategories within each:
- Amazon adjustments.
- Amazon delivery and transport.
- Amazon commission and selling fees.
- Amazon fulfilment and warehousing.
- Other Amazon selling transactions.
- Other transaction Amazon capital services.
- Promotion for Amazon selling.
- Amazon refund and return fees.
- Reimbursements from Amazon.
- Amazon sales transactions.
- Shipping products sold on Amazon.
- Amazon subscription service fees.
Adjustment Item Price Goodwill
This is an amount issued to your customer by Amazon when there is a price change. This would only apply if the customer purchased an item on Amazon and the price drops within a week of purchasing it.
Adjustment Item Price Restocking Fee
Amazon sellers can charge a restocking fee when a buyer returns an item.
For example, the adjustment item price restocking fee may occur when a buyer changes their mind about a purchase outside of the return window, or if the item has been taken out of its original packaging.
The fee varies depending on the condition in which the product is returned, the circumstances, and the item type. Once you have figured out your restocking fee and have subtracted it from the refund total, this will provide you with your partial refund total to the customer.
Full guidelines for charging restocking fees:
Adjustment Promotion Principal
The Promotion Principal amount is the majority of the price customers pay for your product, excluding shipping and taxes.
When your item price includes sales tax, your Principal is the price minus tax. Amazon will split the two to display tax as a separate item in your transaction details.
Other Transaction Balance Adjustment
A balance adjustment fee can be a reimbursement for a lost unit.
This might occur when a customer does not return a unit, and then Amazon finds the unit (or it is finally returned by the customer). Amazon will reverse the initial reimbursement and file it under ‘other > balance adjustment’.
Amazon Delivery and Transport
Non-Amazon Order Shipment Fees FBA Transportation Fee
This term was previously used as a replacement for ‘Inbound Transportation Fee’. This is the amount you pay to ship your own items to Amazon, via their shipping label service.
Other Transaction Inbound Transportation Charge
‘Inbound’ refers to the shipment that you send to Amazon. This could be coming from you, as an Amazon Seller directly, or from your manufacturer.
Amazon Commissions and Selling Fees
Amazon Commissions and Selling Fees are the fees that Amazon charges to all third party Amazon sellers. This is the central fee paid to Amazon for selling on the platform.
Adjustment Item Fees Commission
Adjustment item fees are categorized by type and reason code.
The code shows whether the adjustment to your item is an increase or decrease to your inventory, and whether it’s related to product changes, misplacement, ownership corrections, or found inventory.
Adjustment Item Fees Refund Commission
A retained fee Amazon charges to sellers on refunds. This amount is held back as a refund administration fee.
Refund Item Fees Commission
A fee charged by Amazon on refunded items.
Order Item Fees Commission
A fee charged by Amazon for ordered items sold on their platform.
Order Item Fees Gift Wrap Commission
If you’re an FBA seller and have enabled gift wrapping on your account as an option for your customers, Amazon will collect this fee and present it as your revenue. However, since Amazon does the gift wrapping service, they will receive a chargeback from you.
A to Z Guarantee Refund Item Fees Commission
The A to Z guarantee is offered to customers by Amazon when third party sellers are involved. It’s there to maintain their level of customer service and expectations, and takes into account things like delivery timeframes, the condition of the items, and returns.
When the issue cannot be resolved between the third party seller and the customer, Amazon will step in - but they charge a commission to do so.
Amazon Fulfilment and Warehousing
Order Item Fees FBA Per Order Fulfilment Fee
This Fulfilment by Amazon (FBA) fee is a per order fee, based on the dimensions and weight of your total order.
Determine your product categories and size tier to calculate the fulfilment fee.
Order Item Fees FBA Per Unit Fulfilment Fee
This Fulfilment by Amazon (FBA) fee is a per-unit fee, based on the dimensions and weight of each item.
Determine your product categories and size tier to calculate the fulfilment fee.
Order Item Fees FBA Weight Based Fee
This Fulfilment by Amazon (FBA) is based on the weight of each order item.
Non-Amazon Order Item Fees FBA Per Order Fulfilment Fee
This Fulfilment by Amazon (FBA) fee is a per order fee, based on the dimensions and weight of your total order for non-Amazon items.
Non-Amazon Order Item Fees FBA Per Unit Fulfilment Fee
This Fulfilment by Amazon (FBA) is a per unit fee for non-Amazon items.
Non-Amazon Order Shipment Fees FBA transportation fee
This Fulfilment by Amazon (FBA) is a shipment and transportation fee of your total order for non-Amazon items.
Other Transaction Storage Fee
A fee covering Amazon storage fees for your products.
Other Amazon Selling Transactions
Order Item Fees Gift Wrap Charge-Back
Gift wrapping is optional for Amazon FBA sellers.
If you opt for this, a buyer can select the gift wrap option at the checkout and pay for the additional service. Amazon will take care of the gift wrapping and charge-back the cost to you for this.
Order Item Price Gift Wrap
This is the price of gift wrapping on ordered items.
Refund Item Fees Gift Wrap Chargeback
This is the gift wrapping charge-back fee on refunded items.
Refund Item Price Gift Wrap
This is a gift wrapping fee on refunded items.
Refund Item Price Goodwill
This is a refund payment given to a customer as a gesture of goodwill.
This could include an unhappy buyer with reasons Amazon deems as valid. In this situation, they will deduct the amount from either their own account or the seller’s, depending on the situation.
Refund Item Price Restocking Fee
This is a fee charged when a buyer returns an item.
A restocking fee is a percentage of the item’s price. The amount varies depending on the type of product, its condition upon return and when the item is returned. The restocking fee is deducted from the refund amount, resulting in a partial refund.
Other Transaction Current Reserve Amount
This is an accounts receivable amount that is held and then released on following statements.
It should be allocated to either a suspense account or the Amazon Reserved Balances asset account in Xero.
This occurs when Amazon withholds some or all of your settlement payments, because:
- Your credit card saved with Amazon is expired.
- There is an issue with validating your bank account in Seller Central.
- You are a new Amazon seller with no history.
Other transaction Inventory Placement Service Fee
Amazon sometimes makes you split your inventory and send it to different fulfilment centres, which can get costly.
This often applies when you ship small quantities. By activating the Inventory Placement Service Fee, you can send your shipment to a single designated warehouse, and Amazon will split up your inventory distribute it accordingly.
Non-Amazon Order Shipment Fees Brand Neutral Packaging Service Fee
This a fee you pay to Amazon for providing brand neutral packaging on your non-Amazon orders shipped to your customers.
Non-Amazon Order Shipment Fees Multi Channel Fulfilment Brand Neutral Box Fee
This fee applies where you use Amazon’s logistics system to fulfil non-Amazon orders from other channels, such as your website.
This also includes the fee for using a brand neutral box.
Other Miscellaneous Event
Miscellaneous Amazon fees could include:
- Sending inventory to Amazon without proper labelling.
- If your sold item gets returned to Amazon and it qualifies for free returns, Amazon will charge you a processing fee for that return.
- If your inventory remains unsold and stored in an Amazon warehouse for longer than six months, you are able to request Amazon to return it and pay the removal orders fee.
Other Transaction Amazon Capital Services
Other Transaction Payable to Amazon
This is the transaction amount owing to Amazon.
If the amount is significant, Amazon will charge your credit card. If the amount is small, they will carry the debt into the next settlement and charge you for the amount you owe from the proceeds of your next settlement.
Other Transaction Disposal Complete
This is a fee Amazon charges for the service of disposing your inventory.
You can manually dispose of products yourself if an item does not sell and it’s cheaper to throw it away, or perhaps you sell food products that have expired.
Other Transaction Removal Complete
Removal complete fees are charged per item removed. Removal completion typically takes 14 business days and will appear in the ‘Payments’ report.
Other Transaction Previous Reserve Amount Balance
This is the reserved amount Amazon eventually releases and it will show on your statement as ‘Previous Reserve Amount Balance’, which can be coded to the suspense account in Xero.
There will be a debit and a credit amount in the suspense account, which will cancel each other out.
Other Transaction Successful Charge
This Amazon charge is made via your credit card and it will be labelled as a ‘Successful Charge’ transaction, which you will see within a settlement or a single settlement only containing the ‘Successful Charge’ line.
Other Transaction Transfer of Funds Unsuccessful
This transaction occurs when a transfer of funds is not successful due to incorrect bank information provided or some other error.
Other Transaction Warehouse Prep
There are packaging and prep requirements for products you ship to and store in Amazon fulfilment centres.
This transaction is for the FBA prep service to have your Amazon items packaged properly for fulfilment. This helps with reducing delays and protecting your product for shipment.
Promotion for Amazon Selling
Order Promotion Principal and Refund Promotion Principal
“Promotion” (or discounts/refunds given to the customer) can be on “Principal”, otherwise known as the item being sold, or on Shipping.
Amazon Refund and Return Fees
FBA Inventory Reimbursement Customer Return
This is when Amazon reimburses you for a damaged item in which they take possession of it and try to recover a fee for it.
Amazon may sell the product for a discounted price.
Reimbursements from Amazon
Other Transaction FBA Inventory Reimbursement Damaged: Warehouse
This is an amount Amazon will reimburse you for any items damaged at their warehouse. You can also request a reimbursement.
FBA Inventory Reimbursement Fee Correction
Buyers are able to return items which Amazon stores in their warehouse to either restock or resell.
This is a reimbursement difference fee given by Amazon, if the buyer returns the incorrect product and the buyer has been refunded.
FBA Inventory Reimbursement Lost: Inbound
This is a reimbursement fee that Amazon will cover if an item you send to them as part of the Fulfilment by Amazon service, is lost or damaged by a carrier operated on behalf of Amazon.
FBA Inventory Reimbursement Lost: Warehouse
This is a reimbursement fee that Amazon will cover if an item you send to the Amazon warehouse gets lost.
Other Transaction FBA Inventory Reimbursement: REVERSAL_REIMBURSEMENT
This happens when Amazon takes back the cash payment for a previous reimbursement and gives you inventory instead.
Other Transaction FBA Inventory Reimbursement: WAREHOUSE_DAMAGE
This is a reimbursement fee Amazon will cover if an item you send to the Amazon warehouse gets damaged.
Amazon Sales Transactions
Adjustment Item Price Principal
The term ‘principal’ used by Amazon means the selling price of the item. This is the adjusted selling price for the item.
Order Item Price Principal
This is the selling price for the ordered item.
Refund Item Price Principal
This is the refunded selling price of your item.
A to Z Guarantee Refund Item Price Principal
This is the selling price amount of the refund to the buyer when the refund is handled by Amazon Pay.
Shipping Products Sold on Amazon
Adjustment Item Fees Shipping Chargeback
This is a similar concept to the Gift Wrap Charge-Back fee.
Amazon will take care of the shipping for you on the adjusted item, remove the fee from your account with a charge-back to balance out the transaction.
Adjustment Item Price Shipping
This is an adjustment charge for shipping purchased through Amazon’s shipping service. These adjustment fees occur when a carrier charges additional shipping fees for your package.
Adjustment Item Price Shipping Tax
This an adjustment charge for shipping and handling tax. These adjustment fees occur when a carrier charges additional shipping fees for your package.
Adjustment Promotion Shipping
This is an adjustment for shipping based on a product promotion.
Order Item Fees Shipping Chargeback
Amazon will take care of the shipping for you on ordered item fees, and remove the fee from your account with a charge-back, to balance out the transaction.
Order Item Fees Shipping HB
This is also known as the Shipping Holdback Fee.
You won’t need to cover this holdback if you use FBA (Fulfilment by Amazon) and Amazon is shipping your items. This is a small fee added, based on the type of item and for using Amazon as a platform and service.
Order Item Price Shipping
This is a charge for shipping purchased through Amazon’s Shipping service.
Order Item Price Shipping Tax
This is a charge for shipping and handling tax.
Refund Item Fees Shipping Chargeback
Amazon will take care of the shipping for you on refunded item fees, and will remove the fee from your account with a charge-back to balance out the transaction.
Refund Item Fees Shipping HB
This is known as the Shipping Holdback Fee on refunded items. You won’t need to cover this holdback if you use FBA (Fulfilment by Amazon) and Amazon is shipping your items. This is a small fee added, based on the refunded item, and for using Amazon as a platform and service.
Refund Item Price Return Shipping
A compensation fee to the customer for shipping when a buyer returns a refunded item.
Refund Item Price Shipping
A compensation fee to the customer for shipping on a refunded item.
Refund Item Price Shipping Tax
This is a charge for shipping and handling tax on a refunded item.
Refund Promotion Shipping
A refund on the price of a promoted item when it’s returned by the buyer.
You might also see:
Other Transaction Shipping Services
Other Transaction Shipping Services Refund
Amazon Subscription and Service Fees
Other Transaction Non-Subscription Fee Adjustment (Adj)
This fee could mean that Amazon hasn’t charged you what they should have as an Amazon seller on a non-subscription model. It could also mean they have overpaid you for something, and are now correcting this mistake.
Other Transaction Subscription Fee
There are various subscription models depending what kind of seller you are.
Individual sellers who sell under 40 units per month or do not have a monthly subscription fee are charged $1 per unit fee on every sale.
Professional sellers pay $40 per month to receive full access to Amazon’s seller platform. The $1 per unit cost is removed in this case. Therefore, if you are selling more than 40 units per month, it makes sense to become a professional seller.
Other Transaction Subscription Fee Correction
This fee means that Amazon has either not charged you what they should have as an Amazon Seller on a subscription model or that they have overpaid you for something and are now correcting this mistake.
Adjustment Item Price Tax
Tax charges on an adjusted item.
Order Item Fees Sales Tax Service Fee
Sales tax charges on ordered items.
Order Item Price Gift Wrap Tax
Tax charges on gift wrapping on ordered items.
Order Item Price Tax or Order Retro Charge Item Price Tax
Tax charges on ordered items.
Refund Item Price Tax or Refund Retro Charge Item Price Tax
Tax charges on refunded items.
Amazon Seller Transactions Wrapped Up with A2X
The number of Amazon seller transactions and the depth of Amazon’s various methods of tracking can be overwhelming. It’s important to understand and stay on top of your Amazon business activity.
A2X for Amazon will give you the confidence in your Amazon and ecommerce financials. A2X posts your Amazon sales and fees directly into your accounting software, to ensure that your numbers match up perfectly with the settlement payments deposited into your bank account.
Also on the blog:
- Here’s How to Spend Less Time on Your Amazon Accounting and More on Your Business
- Intelligent Automation for the Amazon Seller
- 6 Common Accounting Mistakes that FBA Sellers Make
- Amazon Pay Accounting and Reconciliation with A2X
- Why Most Amazon Seller Businesses Don’t Work and What to Do About It
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